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Using SMS Marketing in E-commerce is a method that can be used effectively for business. SMS Marketing for E-commerce businesses can help increase sales and build relationships with customers in many ways. In this article, we will present the capabilities and benefits of SMS Marketing for E-commerce and examples of SMS Marketing usage. Using SMS Marketing for E-commerce Business 1. Promotion notification SMS can be used to inform customers about promotions or special discounts that are limited in time according to the marketing plan. SMS Marketing will help stimulate customers to make a purchase decision faster. 2. Order confirmation and delivery SMS Marketing is a channel that can distribute information quickly.

After customers order products or services from us, you can send SMS to confirm the order and inform customers of the delivery status immediately. This will create confidence and satisfaction for customers. This type of notification can be sent as an automatic SMS. 3. Tracking of shipment Sending SMS notifications when the product is about to arrive or when the product has been delivered will help customers Poland Phone Number List feel taken care of and be able to track the status of the product conveniently, increasing trust and confidence in our brand. 4. Building relationships with customers Use SMS to send thank you messages after a purchase or send a happy birthday message with a discount coupon to increase customer engagement, as if we are still in touch with customers even after the purchase process has ended. Sending SMS marketing like this will make customers think of our brand immediately when they want to buy products or services again.

Customer data collection Use SMS Marketing to invite customers to participate in surveys or provide feedback, which can be used to improve services and offer products that meet customer needs. 6. Encouragement to buy again Send text messages to remind customers about unpurchased items in their cart or offer special discounts on their next purchase to encourage them to come back and buy again. This kind of effective SMS marketing can help increase sales and build customer loyalty in e-commerce businesses. Advantages of SMS marketing for e-commerce businesses There are several reasons: 1. Reach customers quickly SMS Marketing has a high open rate, with customers typically opening SMS within minutes, making it a great way to send important information such as promotions or order reminders to customers. 2. High open rate SMS has a high open rate, which means that there is a higher chance that customers will see and respond to the message sent to them. 3. Personal communication SMS Marketing can also do Segmentation, separating message content to each target, just like other platforms, such as sending specific promotions that match customer purchasing behavior. 4. Strengthen relationships with customers Sending follow-up messages after purchase or order status notifications can help build better relationships with customers.
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